Technics of intervention

Our missions need different intervention modes with these techniques
being part of our team’s repertoire

• diagnosis : this phase is essential for many missions as it
  ensures a sound understanding of the true requirementss and
  the correct selection of appropriate actions. We developed
  specific tools for this activity allowing us to be more sure and
  more efficient in tjhe collection and exploitation of the data and
  make it easier to derive the correct conclusions.


• consulting : often used as a to globally describe our activities,
  the consulting services are typically provided to support action
  plans. This activity helps us to work in conjunction with our
  clients.We bringing them our external point of vue and our
  expertise while immersing ourselves in the company’s culture.
  We also confront the reality and difficulties of the situation in
  order to obtain results which will meet the objectives.


• we bring, when necessary, operational support to apply our
  recommendations by providing at the same time a complement
  to our role as advisors and a augmentation of actual resource
  particularly in the phases of process change.


• training engineering : our expertise in needs analysis for the
  establishment of a…training plan to support aa change
  program is enhanced by our ability to produce training
  programs and supporting material (in the form of training kits).
  We also train internal trainers called upon to deliver courses


• training. From top team management training,through
  experts to users and operators, our team of training
  consultants can provide the most appropriate teaching method.We have also developed a range of evaluation tools used prior
  to and after courses which ensure their effectivity


• audit : often mixed up with close techniques such as diagnosis,
  inquiries, …, the audit is a technique we break down into
  different domains : quality systems audits, pre-audits used to
  prepare prior to a certification , a qualification, or an
  agreement. Process audits or project audits, each of these
  cases needs reference rules, the analysis of the ability of those
  rules to deal with requirements,the analysis of the true
  application of those rules. It results in the identification of
  gaps/shortfalls allowing the entity functioning system to be
  tuned, with the improvement of efficiency as a result.


• e-consult : for the past several years we have developed
  consulting@distance by cleverly integrating consulting and
  training practices in situ in a personalised and effective manner
  using the possibilities offerd by new wave IT.This is broken
  down into 3 offerings.




• e-consulting, a range of consulting and training services
  providing flexibility and reactivity in answer to on-off or
  recurrent questions


• e-training, a path to fully individually customised
  training, associated or not at initial group training


• e-coaching, a tutorial including a planned programs